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Privacy Policy

Effective date: 14/10/2025
Company: Ripple One Ltd
Registered office: Clyde Offices, 2nd Floor, 48 West George Street, Glasgow, Scotland, G2 1BP
Email: support@rippleone.ai

1. Introduction

Ripple One Ltd (“Ripple One”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our websites (rippleone.ai, app.rippleone.ai) or use our services.

By using our Platform, you agree to this Privacy Policy.

2. Data We Collect

We collect and process the following types of information:

a. Information you provide directly

  • Name, email address, and contact details when creating an account.

  • Profile information, including skills, portfolio links, and company or creative details.

  • Billing information when purchasing listings or posting jobs (processed securely via Stripe).

  • Messages or communications sent through the Platform.

b. Information we collect automatically

  • Device, browser, and IP information for security and analytics.

  • Usage data such as pages visited, time spent, and interaction patterns.

  • Cookies and similar technologies (see Section 9).

c. Information from third parties

  • Payment confirmation and transaction data from Stripe.

  • Analytics and website performance data from tools such as Google Analytics.

3. How We Use Your Data

We use your information to:

  • Operate, maintain, and improve our Platform and services.

  • Enable account creation, profiles, job posts, and partner listings.

  • Process payments securely through Stripe.

  • Communicate with you (support, account updates, newsletters if opted-in).

  • Monitor usage trends and improve functionality.

  • Comply with legal obligations.

We will never sell your personal data.

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual necessity: To deliver our services and process payments.

  • Legitimate interest: To improve our services, prevent fraud, and ensure security.

  • Consent: For marketing communications and cookies (you can withdraw consent anytime).

  • Legal obligation: To comply with financial, tax, or legal requirements.

5. Sharing Your Information

We share limited data only with trusted partners who help us operate the Platform:

  • Stripe (payment processing).

  • Hosting and infrastructure providers (for secure website and app operation).

  • Analytics and email service providers (to monitor performance and send communications).

All partners are GDPR-compliant and process your data only under our instructions.

6. Data Retention

We keep your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

You can request account deletion at any time by emailing support@rippleone.ai.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.

  • Rectify inaccuracies in your data.

  • Erase your data (“right to be forgotten”).

  • Restrict or object to processing.

  • Withdraw consent for marketing or cookies.

  • Request data portability to another service.

To exercise any of these rights, contact us at support@rippleone.ai.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/make-a-complaint/

8. Data Security

We use industry-standard encryption, firewalls, and access controls to protect your data.

Payments are handled securely by Stripe, and Ripple One does not store full payment card information.

Despite our best efforts, no system is 100% secure. You are responsible for keeping your password confidential.

9. Cookies

Our websites use cookies to enhance your experience and gather analytics.

Cookies may be:

  • Essential – required for basic platform functions.

  • Analytics – to understand user behaviour and improve the platform.

  • Marketing – to personalise content or ads (if applicable).

You can manage or disable cookies through your browser settings.

10. International Transfers

If we transfer your data outside the UK or EEA, we ensure it is protected by appropriate safeguards such as standard contractual clauses approved by the UK Information Commissioner’s Office.

11. Children’s Privacy

Ripple One is not intended for users under 18. We do not knowingly collect personal data from minors.

12. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with an updated “Effective Date”.

13. Contact Us

If you have any questions or requests about this Privacy Policy, please contact us at:
support@rippleone.ai
Ripple One Ltd, Clyde Offices, 2nd Floor, 48 West George Street, Glasgow, Scotland, G2 1BP